F.A.Q.
We want to help you out as best as we can with all of your questions regarding Clevy. This helpdesk covers the most frequently asked questions we get about our products.
Clevy Keyboard
Clevy is being sold in over 30 webstores spread world wide. Check out our ‘Where to Buy’ page to see if one of the stores ships to your country.
The Clevy Keyboard is available with: USB, Bluetooth, SimplyWorks RF Connectivity.
Yes. Clevy Keyboard can be connected to any computer.
The Clevy Keyboard with USB connection does not need batteries. The Clevy Keyboard Bluetooth and SimplyWorks RF Connectivity do need batteries, 2x AA batteries to be specific. Batteries are not included in the order.
1. Go to the Bluetooth® preferences of your computer and search for devices.
2. Briefly press the button on the rear side of the keyboard with a pen or any other pointy object. The device “Clevy Bluetooth Keyboard” should appear on your device.
3. Activate it and start using it after following the steps suggested by your operating system.
Our wireless keyboards are powered through 2x AA batteries and are therefore not rechargeable.
We only have this multicolor version with carefully picked primary colors and the Clevy Contrast, which is black and white.
We are working on new layouts a lot of the time and are always open for suggestions. Make sure to follow us on our socials to get the latest update on this!
We have a troubleshooter for this issue. Go to the ‘Manual (download)’ tab to view our step-by-step roadmap. If the problem is not solved yet, please contact us.
Yes. It is possible to connect Clevy Keyboard Bluetooth with an iPad.
The keys and character size of Clevy Keyboard are bigger than on a regular keyboard, and the keys are arranged vertically instead of cluttered. Clevy Keyboard is spill proof and contains smart color coding. On the back of Clevy Keyboard you’ll find the key repeat on/off switch. Key repeat can be switched off with this switch, causing a letter to appear on the screen only once no matter how long a key is pressed.
Clevy Contrast Keyboard
The Clevy Contrast Keyboard has all the same parts as the Clevy Keyboard. The only difference is the layout of the keyboard and the colors.
Clevy is being sold in over 30 webstores spread world wide. Check out our ‘Where to Buy’ page to see if one of the stores ships to your country.
The Clevy Keyboard is available with: USB, Bluetooth, SimplyWorks RF Connectivity.
Yes. Clevy Keyboard can be connected to any computer.
The Clevy Keyboard with USB connection does not need batteries. The Clevy Keyboard Bluetooth and SimplyWorks RF Connectivity do need batteries, 2x AA batteries to be specific. Batteries are not included in the order.
1. Go to the Bluetooth® preferences of your computer and search for devices.
2. Briefly press the button on the rear side of the keyboard with a pen or any other pointy object. The device “Clevy Bluetooth Keyboard” should appear on your device.
3. Activate it and start using it after following the steps suggested by your operating system.
Our wireless keyboards are powered through 2x AA batteries and are therefore not rechargeable.
We only have this multicolor version with carefully picked primary colors and the Clevy Contrast, which is black and white.
We are working on new layouts a lot of the time and are always open for suggestions. Make sure to follow us on our socials to get the latest update on this!
We have a troubleshooter for this issue. Go to the ‘Manual (download)’ tab to view our step-by-step roadmap. If the problem is not solved yet, please contact us.
Yes. It is possible to connect Clevy Keyboard Bluetooth with an iPad.
The keys and character size of Clevy Keyboard are bigger than on a regular keyboard, and the keys are arranged vertically instead of cluttered. Clevy Keyboard is spill proof and contains smart color coding. On the back of Clevy Keyboard you’ll find the key repeat on/off switch. Key repeat can be switched off with this switch, causing a letter to appear on the screen only once no matter how long a key is pressed.
Clevy Dyscover
The Clevy Dyscover works on Windows. We are working on a version that is compatible for iOS and macOS, which we will announce once it is done.
Currently we only have the Dutch version and the Belgian (Flemish) version. We are working on other languages, which soon we will post more about.
Yes, once you’ve ordered the Clevy Dyscover, we’ll send the special cover and a license code that includes the full download and installation instructions. For more information, please read our online manual.
The cover is specially made for the Clevy Keyboard.
Due to the migration to a new website, some of our older links were lost and couldn’t be transferred to the new platform. This is the case for the registration links of the older version of Clevy Dyscover 2. We have created a new registration form for you to fill out, where you can omit your contact details, and we will send you an activation code!
Clevy Keyguard
Clevy Keyguard can be used with Clevy Keyboard and Clevy Contrast Keyboard.
The Clevy Keyguard is made from ABS plastic.
Clevy Cover
The Clevy Cover can be used with Clevy Keyboard and Clevy Contrast Keyboard. It can’t be used for any brands of keyboards.
The Clevy Cover is made from mattified silicone.
You can clean the Clevy Cover by simply wiping it with any disinfectant wipes or anti-bacterial sprays. Do not put the Clevy Cover in the washing machine or dish washer.
Clevy Hearsafe
No. The Clevy Hearsafe headphones come with an extra-long cord. This cord has a wrinkled part that gives a trigger warning when someone walks away from a device.
The Clevy Hearsafe has an auxiliary cable connection, with a Jack 3.5 mm.
No. Clevy Hearsafe is not waterproof.
Every Clevy Hearsafe has two Jack input holes. One for connecting the Hearsafe to the device and the other one is to connect the Hearsafe to another Hearsafe. This can go up to 4 Hearsafes.
Yes, we offer the cable seperately. Contact us for more information.
Clevy Kids Mouse
Size of Clevy Kids Mouse: 101 x 54 x 35 mm ( 3.976 x 2.126 x 1.378 inches)
Clevy Kids Mouse has a USB-connection. The cord of Clevy Kids Mouse is: 135 cm (53.15 inches)
We currently only have a USB-version, but we are working on a bluetooth version and experimenting with other versions of the mouse that might come in the future. Follow our socials to get updates!
Check out our instructions in the ‘Manual (download)’ tab to view a step-by-step plan to change the setting of your computer. If this still isn’t working, feel free to contact us.
ABC Maestro
Resellers
Check out our “Where to buy” page in our main menu to see all the resellers there are from all around the world. Feel free to contact us if there isn’t a reseller in your area and you still want a Clevy product.
If you’d like to join our team of resellers or business partners, you are more than welcome! Go to our Become a Partner page and fill in the form. We will contact you as soon as possible.
Miscellaneous
Warranty
Take photos of the product and, if available, also a photo of the label on the product. Send this together with the proof of purchase to the party where you purchased the product.
All Clevy products have a 2-year factory warranty.
Technical defects are covered under the factory warranty and will be repaired free of charge within the specified period. A technical defect is a defect that did not arise from misuse.
External damage is not covered under the factory warranty if the warranty period has not expired. For repairing water, impact, or accidental damage, you will receive a cost estimate.
Yes, if repair is possible and cost-effective. However, there will be associated costs.
A cost estimate is an overview of the repair costs. You will receive a cost estimate if an item is out of the factory warranty or has external damage. A cost estimate provides you with three options:
- Repair
- Return without repair (there are costs associated with this option as well)
- Environmentally friendly disposal (free of charge)
Without your agreement on one of the three options, nothing will be done.
Yes, a 3-month warranty is provided.
Where to Buy
Our products are available in over 75 countries, with more than 30 resellers and distributors spread all over the world. You can check our “Where to Buy” to see if Clevy is sold near your area.